RETURN/REPLACEMENT WARRANTY

  • If the product is not genuine/original. (Must notify within 24 hours)
  • If you received a physically damaged Product after opening package.(Must notify in-front of delivery man)
  • If the Product is completely different from the picture on the website.
  • If you Change your mind/Misplaced order (unopened items).

REFUND PROCESS

  • If we cannot provide replacement.
  • If you changed mind & cancel order before the Products is already shipped.
  • If a different Products is delivered to you.
  • If you don’t want replacement (unopened item)

 

DELIVERY/SHIPPING PROCESS

  • Cash On Delivery available (Inside Chattogram)
  • Cash On Delivery available (Outside Chattogram through Ecourier/Pathao ,Delivery Time 3-6days)
  • Outside Chattogram only full payment order accepted
  • Order Process time takes at least 24 hour.
  • We call to verify number and confirm order.
  • Order tracking or order updates available.
  • Inside Chattogram approximately 8-12 hours (Delivery Time).
  • Outside Chattogram approximately 2-5 days (Delivery Time) 
  • Customer can check the product in front of the delivery person.

Need help?

Contact us at {email} for questions related to refunds and returns. 

Our email address trendznestbd@gmail.com